This is only temporary and we appreciate your patience during this process.Ĭanada Customer s: Unfortunately we cannot offer exchanges on international orders, but we do accept returns. If you are charged for shipping on your exchange item, please contact and we will refund that shipping fee. different metal, different product), you will be provided a digital gift card which you can use towards the item you would like instead. Uneven Exchanges - TEMPORARY: While we are in the process of switching our return + exchange software, for uneven exchanges, aka if you want to exchange for an item that has a price difference to the item you originally ordered (e.g. Return Shipping Label: You have 10 days from creating the return label for the package to be scanned / sent for the return to be accepted.
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For Exchanges: We always offer free shipping on exchanges.Original shipping costs are non-refundable.We will gladly accept like-new product for return or exchange for any reason as long as it is shipped back (aka label is scanned) within 30 days of the order being delivered. If you experience issues while trying to process a return or exchange, please email We appreciate your patience while we work to improve this experience for our customers. Please note: We are in the process of switching return + exchange software. Our simple returns & exchanges portal makes it easy to go through the process and end up with the outcome you want. That's why we offer returns and exchanges within 30 days of your item's delivery. We want to make sure you are as happy with your jewelry as possible. Like 14kt gold fill, 14kt rose gold fill is incredibly strong, long-lasting, versatile alloy that makes it perfect for everyday wear jewelry. Pure gold doesn’t tarnish, so the thick layer of 14kt gold on gold-filled pieces prevents tarnishing.ġ4kt Rose Gold Fill: A beautiful pinkish orange metal gets its coloration from the combination of gold and copper used in the alloy. Gold-filled pieces can still tarnish, but it takes special circumstances for that to happen. With proper care, 14kt gold fill will last just as long as solid 14kt gold. 925 certified sterling silver.ġ4kt Gold Fill: A thick layer of solid 14kt gold that is heat and pressure bonded to a center core of high quality jeweler’s brass. It is a durable, lightweight, long lasting alloy that is perfect for everyday wear. Sterling Silver : A versatile and sophisticated metal with that classic silver look. If you can't live in it, what's the point? We only use the highest quality of metals in our jewelry so that it can stand up to life and works for everyday wear.
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